How do I get in touch with Arriva?

Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help.

Need to get in touch with us? There are many ways to contact us:

• Fill out our Customer Services contact form
• Phone our Customer Services team
• On our social media channels

We aim to answer queries efficiently and welcome your feedback, helping us to improve your experience with Arriva.

• Need to speak to someone? Call our Customer Services team on:

  0344 800 44 11

  Please note that calls maybe recorded for training and development purposes so that we can continue to improve our service to you.

  Our opening hours are: 8am to 5pm Monday to Friday

Our addresses:

Outside London

Arriva Customer Services
487 Dunstable Road
FREEPOST ANG7624
Luton
Bedfordshire
LU4 8DS

London Only

Arriva Customer Services
FREEPOST ND6721
London
N22 4BR