Susann Burnell

There are five places where you can find real-time service information, each of which will provide you essentially the same information.  We have an email list for every MAX and bus line, ...

Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help. Need to get in touch with us? There...

We’re always looking for ways to improve safety. When we came across similar lights on buses in Washington D.C., we wanted to try them out here. The hope was that they’d help other drivers, cyclist...

We have nine portable devices that decontaminate buses by continuously spraying a fine disinfectant mist. This machine fills the bus with a hydrogen peroxide-based disinfectant that penetrates eve...

If you are 18 or older and receive a citation for fare evasion, you can resolve the citation outside of the court system by:  1. Appealing your citation This is your best bet if you can prove you h...

You can find the latest updates about COVID-19 (also known as coronavirus) at trimet.org/health We urge riders to follow The Centers for Disease Control and Prevention’s (CDC) recommendations: Wa...

Bus and MAX operators have a brief window of time to board waiting passengers, close the doors and make it through a green light. In some instances, opening the door again to let you on would cause...

We do our best to keep you moving and on schedule, but sometimes your bus or train may arrive late. It may be tempting to blame the operator, but delays are most often caused by the same things tha...

Pets and companion animals are only allowed on board buses and trains if they are in a secure, enclosed carrier. Service animals are allowed on board without a permit, but your driver may ask to co...

We know it’s frustrating being passed up, especially when it’s cold or wet outside. If the bus didn’t stop for you, it’s probably because the bus was full or running too late, or the operator could...