Susann Burnell

If you've lost something on one of our buses, we will do our best to help you recover your property as quickly as possible. What to do next will depend on where you lost your item. If you lost you...

Treat an abandoned bag with suspicion; don't touch it, but don't ignore it either. Please alert the driver immediately.

If you think you have left something on a red Arriva bus in London here is what you need to do. Please ring our switchboard on 020 8271 0101 (09:00 to 17:00, Monday to Friday except bank holidays)....

Yes. If you’re using a Hop card, you can reload using cash at hundreds of stores including Fred Meyer, Safeway and New Seasons stores, and at the Customer Support Center at Pioneer Courthouse Squar...

Yes! Here are all the details about paying with your phone on TriMet.

The ticket machines at MAX and WES stations sell 2½-hour and 1-day Hop tickets. These tickets must be tapped on the green Hop reader before boarding, including if you transfer to a different train ...

If you’re using a Hop card, you can reload using cash at hundreds of stores including Fred Meyer, Safeway and New Seasons stores, and at the Customer Support Center at Pioneer Courthouse Square. Sh...

No. Unvalidated Hop tickets (paper tickets with electronics inside) are no longer sold. Hop Fastpass has replaced unvalidated tickets. Instead of purchasing tickets, you can load the equivalent val...

Yes, cash will be accepted on buses starting October 1, 2020. When you board, place your exact cash fare in the farebox.Fareboxes accept any combination of bills and coins (including $1 coins).The ...

We know many people want to bring their bikes on board, but we also have to consider the overall capacity of the vehicles and balance the needs of riders, people using mobility devices, parents wit...